Privacy Policy
Introduction
At Xoshk Salon, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, book an appointment, or contact us.
We aim to ensure that your personal information is handled securely, responsibly, and in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).
By using our website or booking services with Xoshk Salon, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We may collect personal information when you book an appointment, contact us, or interact with our website. This information may include your name, email address, phone number, booking details, service preferences, and communication history.
We may also collect information automatically when you visit our website, such as your IP address, browser type, device information, and pages visited. This information helps us improve our website and user experience.
We only collect information that is necessary to provide our services and improve your experience.
How We Use Your Information
We use your personal information to manage bookings, confirm appointments, send reminders, and provide customer support. Your information may also be used to improve our services, personalise your experience, and respond to enquiries.
We may also use your contact information to communicate important updates regarding your appointment, policies, or services. We only use your information for legitimate business purposes and never sell your personal data.
Data Protection
We take appropriate security measures to protect your personal information. Your data is stored securely and only accessed by authorised personnel when necessary.
We use secure systems and take reasonable precautions to prevent unauthorised access, disclosure, or misuse of your personal information. While we take steps to protect your data, no system is completely secure, and we encourage clients to contact us if they have any concerns.
Marketing Communications
From time to time, we may send you information about promotions, updates, or new services offered by Xoshk Salon. These communications may be sent via email, phone, or other contact methods.
You have the right to opt out of marketing communications at any time. You can request to unsubscribe by contacting us directly or following the unsubscribe instructions provided in communications.
We respect your preferences and will only send marketing communications where appropriate.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website. Cookies help us improve functionality, remember preferences, and analyse website performance.
You may choose to disable cookies through your browser settings. However, disabling cookies may affect certain features of the website.
Third-Party Services
We may use trusted third-party services to help operate our website and booking system. These providers may include booking platforms, website hosting providers, or analytics tools.
These third parties only access information necessary to perform their services and are required to keep your information secure and confidential.
We are not responsible for the privacy practices of third-party websites or services.
Data Retention
We retain your personal information only for as long as necessary to provide services, comply with legal obligations, or resolve disputes. When your information is no longer required, we take reasonable steps to securely delete or anonymise it.
Your Rights
You have the right to access, update, or request deletion of your personal information. You also have the right to request correction of inaccurate data and withdraw consent for marketing communications.
If you would like to exercise any of these rights, please contact us using the details below. We will respond to requests within a reasonable timeframe.
Changes to This Policy
Xoshk Salon reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and continued use of our services indicates acceptance of the updated policy.
Contact Information
For any questions regarding this Privacy Policy or your personal data, please contact:
Xoshk Salon
4 Loseby Lane
Leicester
LE1 5DR
Phone: 0116 507 6117
Instagram: @xoshkofficial